FREE SHIPPING ON ALL U.S. ORDERS OVER $100

Shipment & Delivery

Shipment & Delivery

At Stacee Dress, we strive to ensure that your order is delivered quickly, securely, and in perfect condition. Please review the following details about our shipping and delivery process before placing your order.

1. Processing Time

  • All orders are subject to a processing time of 2–5 business days before shipment.

  • Custom-made or pre-order items may require additional time. Please refer to the product description for specific details.

  • You will receive an email confirmation once your order has been shipped.

2. Shipping Options & Estimated Delivery Time

We offer worldwide shipping. Delivery times may vary depending on your location and selected shipping method:

  • Standard Shipping: 7–15 business days (varies by destination)

  • Express Shipping: 3–7 business days (available to most countries)

Please note: Delivery times are estimates and may be affected by customs clearance, weather conditions, or unforeseen delays.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on your delivery address and selected method.

  • From time to time, we may offer free shipping promotions (details will be displayed on our website).

4. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.

  • You can use this number to track your package through the carrier’s website.

5. Customs, Duties & Taxes

  • International orders may be subject to import duties, customs fees, or taxes imposed by your local government.

  • These charges are the responsibility of the customer and are not included in the product price or shipping fee.

  • Please check with your local customs office for details before placing an order.

6. Delivery Information

  • Orders are delivered to the address provided at checkout. Please ensure that your shipping details are accurate.

  • We are not responsible for delays caused by incorrect addresses, unclaimed packages, or customs procedures.

  • If your package is returned to us due to an incorrect or incomplete address, additional shipping fees may apply.

7. Shipping Restrictions

  • We currently ship to most countries worldwide. However, some regions may have restrictions due to carrier limitations.

  • If we are unable to ship to your location, our customer service team will contact you to provide alternative solutions.

8. Delayed or Lost Packages

  • While most shipments arrive on time, delays may occur beyond our control.

  • If your package has not arrived within the estimated timeframe, please contact us at info@staceedress.com for assistance.

  • Lost or missing packages will be investigated with the carrier before a replacement or refund is issued.

9. Contact Us

If you have any questions about shipping or delivery, please contact our customer care team:

📧 info@staceedress.com
📞 +1 (719) 304-5663